Hi, I am Concho

Hi, I am Concho

Hi, I am Concho

Hi, I am Concho

Hi, I am Consuelo

Hi, I am Concho

Hi, I am Concho

Principal product designer specializing in AI-driven product innovation and scalable customer experiences.

Principal product designer specializing in AI-driven product innovation and scalable customer experiences.

Principal product designer specializing in AI-driven product innovation and scalable customer experiences.

Principal product designer specializing in AI-driven product innovation and scalable customer experiences.

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Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.
Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.
Transforming Vision into Results: Leading Scalable Design, Empowering
High-Performing Teams, and Driving Strategic Business Impact.
Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering
High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.
Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

Transforming Vision into Results: Leading Scalable Design, Empowering High-Performing Teams, and Driving Strategic Business Impact.

A data-driven reflection of my work and impact.

A data-driven reflection of my work and impact.

A data-driven reflection of my work and impact.

Track Record of Excellence

110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


110+
Product launches

Shipped cross-platform products across AI, SaaS, and enterprise.


88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

88%
Happy customers

Designed experiences that exceeded expectations and built long-term loyalty.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

4+
Years of experience

Scaled teams, shaped strategy, and delivered business-aligned design at a global scale.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

490M+
Business impact

Drove product growth and platform unification across high-revenue portfolios.

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Some details

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Some details

About me

With over 14 years in Product Design, I have led innovative AI-driven projects that increase engagement, improve efficiency, and drive revenue growth. I focus on integrating AI, design, and business strategies to enhance enterprise experiences and develop customer-centric AI solutions. My passion is creating meaningful solutions that genuinely transform business operations and boost customer engagement. Throughout this journey, my key focus areas are:

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Conversational AI

Designing seamless AI-powered interactions that enhance automation and personalization.

[EXPERTISE]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Enterprise Product Strategy

Aligning design and business goals to optimize engagement and operational efficiency.

[FOCUS]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional & international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Leadership & Team Growth

Mentoring and leading cross-functional and international teams to ship impactful products at scale.

[PASSION]

Collaborated with Leading Organizations

My process

My process

My process

My process

My process

My process

My process

Approach to success

I connect vision, strategy, and execution to craft experiences that grow and yield meaningful results. I lead with a collaborative and impactful style, helping teams come together around a shared vision while remaining open to creativity and innovation. Here’s how I love to approach product and design leadership:

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Vision & roadmap execution

I create and implement Product and UX strategies that not only align with our business goals but also ensure our products provide real value to both users and stakeholders.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Cross-functional leadership

I collaborate closely with Product, Engineering, and Business teams to bring AI-powered solutions to life, breaking down silos and nurturing a spirit of teamwork that speeds up innovation.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Data-driven decision making

I harness research, analytics, and business intelligence to guide our design strategies, validate our ideas, and measure our success at every step of the development process.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Scalability & impact

I dedicate my efforts to crafting experiences that scale seamlessly, adapting to the unique needs of the enterprise while evolving with AI capabilities to secure long-term sustainability.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.

Big goals? Let’s make them real

From vision to execution, I help turn bold ideas into products people love and businesses grow.